Responsible for Policy: Michael Blakeley
Date Last Updated: April 2020
Thank you for using Hexis Performance!
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Hexis Performance is an app operated by Applied Behaviour Systems Limited. We believe that food shouldn’t be confusing, which is why our app is designed to improve athlete’s performance through their nutrition, using bespoke carbohydrate coding, consultations with our coaches and carefully crafted recipes. We are registered at UK Companies House and our company number is 11280825, and ICO registration ZA752984 our office is based at 20-22 Wenlock Road, London, England, N1 7GU.
We collect personal data of the following types of people to allow us to undertake our business:
We collect information about you to carry out our core business and ancillary activities.
This is information about you that you give us by registering on the app or filling in forms on our site www.hexisapp.com, and corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use the app, to enter our database, subscribe to our services or other social media functions, enter a competition, promotion or survey, and when you report a problem with our site or on our app.
The information you give us or we collect about you may include your name, address, e-mail address, age, weight, height, training and nutrition data, dietary requirements, weight, height & occupation.
With regard to each of your visits to our site we will automatically collect the following information:
Through your use of Hexis Performance app (such as uploading and updating your details and interacting with our coaches) and whether you sign into Hexis Performance app using your social media profile log in details or otherwise, we may collect and process the following information:
Name, age, gender, email address, training and nutrition data, weight, height, information about your computer or mobile device,
Training and nutrition data includes data you provide related to you physical activity level, preferred sport and level play at, physical goals, training plans, meal pattern and your messages to and from coaches and nutritionists within the app.
With regard to your use of Hexis Performance App as a coach or prospective coach, we will collect the following information;
name, email address, telephone number, CV, and other evidence of appropriate qualifications.
We may also convert your personal data into anonymous data and use for PhD research projects with our partnered academic institutions or for use in statistical analysis, app improvements or efficiency gains.
Anonymised aggregated personal information does not personally identify you or any other user of Hexis Performance and is therefore not personal data.
We use information held about you in the following ways:
To carry out our obligations arising from any contracts we intend to enter into or have entered into between you and us and to provide you with the information and services that you request from us or we think will be of interest to you because it is relevant to your individual training and nutrition plan.
To provide you with information about other services we offer that are similar to those that you already utilise, been provided with or enquired about.
Our legal basis for the processing of personal data is our legitimate business interests, described in more detail below, although we will also rely on contract, legal obligation and consent for specific uses of data.
We will rely on legal obligation if we are legally required to hold information on to you to fulfil our legal obligations.
We have a number of lawful reasons that mean we can use your personal information, including your consent, where you give it. One lawful reason is something called ‘legitimate interests’. In general terms, “Legitimate Interests” means we can process your personal information if:
Should we want or need to rely on consent to lawfully process your data we will request your consent orally, by email or by an online process for the specific activity we require consent for and record your response on our system. Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.
We will use this information:
We do not undertake automated decision making or profiling. We do use our computer systems to search and identify personal data in accordance with parameters set by a person. A person will always be involved in the decision-making process.
There are certain third parties we work with to help us to delivery to you the best service we can. In order to achieve this we will share your personal information with:
We will disclose your personal information to third parties:
The data that we collect from you is stored on Amazon EC2 cloud servers within the European Economic Area (”EEA”). All information you provide to us is stored on these secure servers and any payment transactions are encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Data will be held in servers in Europe however may be accessed by remote staff working outside the EU, however such staff will be given appropriate training and only access to persona data as far as it is necessary to perform their roles.
We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and we will collect express consent from you if legally required prior to using your personal data for marketing purposes.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Data Protection Act 2018 gives you the right to access information held about you. We also encourage you to contact us to ensure your data is accurate and complete.
Your right of access can be exercised in accordance with the Act.
A subject access request should be submitted to our Data Protection Officer. No fee will apply as laid down by The Data Protection Act 2018.
Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.
We hope that we have shared with you all the information you need, but in the event that we haven’t, or if you have any questions then please do not hesitate to contact our Data Protection Officer, Michael Blakeley on email@example.com